Frequently Asked Questions
Everything you need to know about your gear and your game.
How do I choose the right racquet for my skill level?
We recommend beginners look for oversized racquets with more power, while advanced players should seek mid-size frames that offer greater control. You can use our 'Racquet Finder' tool to filter by weight, balance, and head size.
Do you offer professional stringing services?
Yes, every racquet purchased can be custom-strung by our certified professionals. You can select your preferred string type and tension on the product page before adding the item to your cart.
What is your return policy for tennis racquets?
We offer a 30-day return policy for unused items in their original packaging. Please note that racquets that have been played with or have the plastic removed from the handle cannot be returned unless they are defective.
How long does shipping take within the United States?
Standard shipping typically takes 3-5 business days. We also offer expedited 2-day and overnight shipping options for players who need their gear ready for an upcoming match.
Can I demo a racquet before I buy it?
Absolutely. Our Demo Program allows you to trial up to three racquets for one week. We provide a pre-paid return label, and the demo fee can be applied as a credit toward your eventual purchase.
Do you provide team or bulk discounts?
Yes, we offer special pricing for high school teams, college programs, and tennis academies. Please contact our sales department with your organization's details to receive a custom quote.